Coronavirus FAQ

Are there currently any restrictions when travelling from the UK to France?

Updated 13 July 2020

There are currently no travel restrictions in place between the UK and France. A ‘voluntary’ 14-day quarantine is encouraged, but not mandatory. You are free to choose to do it or not. 


For up-to-date information on Coronavirus in France from the French government, click here.

For up-to-date information on travel to France from the UK government, click here.

What are the current regulations in France?

Updated 15 July 2020

The French are trusting its visitors to act responsibly and respect social distancing. Face masks must be worn on all public transport, including taxis. From 20th July 2020, it is mandatory to wear a face mask in all enclosed public spaces.

What measures have Adventure Ardèche put in place?

Following French guidelines, we have put into place a strict Covid-19 policy to protect our guests and our staff.

  • All equipment will be disinfected and cleaned thoroughly after each use.
  • Your accommodation will be disinfected and deep cleaned at the end of every week.
  • Disinfectant gel will be available for you to use at all times during your holiday.
  • Please bring a face mask with you – these can also be purchased in most supermarkets in France.
  • Please respect social distance. In France, the current recommendation is 1 metre distance from others. If, while you are doing an activity our staff need to be closer than one metre they will have face masks available for you and themselves.
  • The campsite has limited the number of guests. They will be less crowded with more space between mobile homes. This will make for a calmer more tranquil environment.
  • Staff and guests will be assessed each morning. If they are showing symptoms they will be asked to self isolate. If you become ill during your holiday, you must declare this to a member of staff and self-isolate.
What protocols do your accommodation providers have in place?

Campsites have put in place their own sanitary protocol, which includes clients having to bring their own sheets (if this is not possible please let us know and we can communicate with the campsite and ask if they can provide you with sheets).

Toilet facilities will be equipped with hand disinfectant and thoroughly cleaned several times a day.

Location & Travel FAQ

Where is Adventure Ardèche based?

We are based in a number of areas both within Europe and the UK, our key locations are:

  • The Ardeche River Descent river descent, taking place in the Ardeche gorge, starts near to the beautiful town of Vallon-Pont-d’Arc and finishes the next day at Saint-Martin-d’Ardèche. The other Ardéche activities take place among the hills and gorges surrounding the small town of Lablachere.
  • The French Alps. Our secret playground, based in the pretty village of Vallouise, it’s here where the adventure gets turned up to 12.
  • North Wales, Bathed in sunshine 365 days a year, some of the sunshine comes in liquid form, our UK base is easy to get to and offers an adventure holiday that you just don’t find in the UK.
What are my travel options from the UK?

Scroll down this page for further advice on travelling to the Ardèche.

What is the weather like in the Ardèche?

Summer in the Ardeche And the Alps regions are usually hot and dry with plenty of sunshine. Although rain is unlikely it does occur but rarely lasts long. We do get the occasional summer storm (with impressive thunder and lightning) but these usually pass quickly.

What are the local amenities, shops and services?

Wherever you chose to stay there will be a good selection of shops, supermarkets and restaurants close by. During the summer in France there will be traditional markets in the local towns. We do suggest that if you drive to France you do stock up on a couple of boxes of wine the local stuff is just fantastic.

What do I need to bring?

Do I need to provide my own travel insurance?

Yes. We recommend that you purchase travel insurance that covers you for the duration of your stay and the activities you will be participating in.

What do I need to pack for the River descents?

For the Ardèche river descent and all water activities you will need to bring:

  • A change of clothing and dry footwear to wear during Bivi (camp).
  • A refillable water bottle (your guides will be carrying water on their boats for you).
  • Suncream, minimum factor 30. Water-resistant.The limestone gorge walls reflect the sunlight, so sun protection is essential.
  • If you own a lightweight rash vest with SPF protection, this is a great choice of top to wear on the river.
  • Closed-toe shoes to wear on the river. They will get wet.
  • Insect repellant.
  • A towel and toiletries.
  • Snacks, but do remember, you will have a hearty river lunch both days and you will also have a BBQ on the Bivi campsite.
  • A sleeping bag is always nice, but as we said above we can provide one for you.
What do I need to pack for other activities (e.g. climbing, weaselling, treetop adventure, walking)?
  • It is best to dress for the day’s weather. Always have a long sleeve top available, as it can offer protection from the sun, and from the cold.
  • Sensible footwear for the activities is always the best option. Flip Flops, sliders, and anything with a high heel are not sensible. Be aware that your footwear could end up getting dirty, or wet, or damaged.
  • Water and snacks
  • Suncream, minimum factor 30.
Do I need to bring my own equipment for any of the activities?

No. We will provide all technical and safety equipment for the activities and if you are camping with us we can also provide sleeping bags for those wanting to travel light.

Activities FAQ

Do I need to have any previous experience?

Not at all! We have guided thousands of novices down the river. Learning a new skill is half the fun!

What is the minimum age?

To get the most from your holiday and all the activities we suggest a minimum age of 7. However, we realise that all children are different and we are happy to discuss options with you if you have younger children.

I can't swim! Can I still do the river descent?

During the descent of the Ardeche river you will be wearing a buoyancy aid whenever you are near the water. This will keep you afloat should you fall in.

We are able to look after non-swimmers but we do ask you to let us know if you are not confident around water so our instructors can give you special help if needed.

Do I have to take part in all the activities?

All of our activities are suitable for moderately fit people and can be done at a level that suits you.

If there is a part of the holiday that you really don’t want to do then we wont force you. You can always come a long to watch, take photos and offer encouragement to others.

Please feel free to contact us if there is any aspect of the holiday you would like to discuss.

How high is the Treetops Adventure (high ropes) course?

The Treetop Adventure is part of our 7-day Multi-Activity holidays. This activity is made up of a number of individual courses. The height of each course gradually increases as you progress through the adventure.

The highest platform on the course is around 20 metres off the ground, but if you wish to attempt this section of course, you don’t have to.

Do your instructors and guides speak English?

Yes! All our staff, instructors and guides are either fluent or native english speakers.

What meals do Adventure Ardèche provide?

For our 2-day river descent we will provide 2 lunches plus evening meal (BBQ) and breakfast at the bivouac.

During our 7-day multi-activity holiday we provide 4 lunches (on the full activity days) plus evening meal (BBQ) and breakfast during the Ardéche river descent. And a final BBQ on your last evening.

We are happy to cater for those with special dietary requirements so please let us know in advance if there is anything you don’t eat.

We are also happy to recommend some fantastic local restaurants where you can sample some outstanding local cuisine.

Do you cater for people with learning and/or physical disabilities?

We are passionate about sharing our incredible local landscape and adventure activities with as many individuals as possible. Please get in touch with us to discuss specific requirements.

Booking FAQ

How do I find out what dates are available?

Check the availability calendar in the holiday you are interested in. If a date is unavailable, it will not be offered in the calendar.

Can I pay a deposit instead of the full balance?

Yes, if you are booking a 7-day holiday and are booking at least 30 days prior to departure.

How do I reserve my accommodation?

If accommodation options are available, you can select these when you select your holiday dates.

Cancellation Policy

Our standard cancellation terms are as follows:

  • 8 or more weeks prior to the commencement of the holiday: 50% refunded
  • 2-8 weeks prior to the commencement of the holiday: 25% refunded
  • Less than two weeks prior to the commencement of the holiday: 10% refunded

Cancellations due to Coronavirus (COVID-19)

If you have to cancel your holiday with us due to travel restrictions caused by Coronavirus (COVID-19), you can get in touch with us to arrange a full refund, or to reschedule your holiday for a later date at no extra cost.

If you or a person in your party becomes ill before or during your holiday and you/they are unable to travel or participate in activities, you should seek reimbursement from from your Travel Insurance provider. Please ensure that your travel insurance covers Coronavirus.

How to travel to the ardeche

Travel by Train

  • Why not make your journey as relaxing as possible and Catch the Eurostar from London to Paris, then the TGV to Avignon, or the SNCF train to Montelimar. for the Ardèche
  • Who needs to do a long drive through the UK and France when you can just catch the Eurostar from London to Paris, then the TGV to Grenoble

Fly Direct

  • Avignon from Birmingham, Southampton
  • Lyon from Birmingham, Bristol, London (Luton), Manchester
  • Montpellier from London (Gatwick, Luton)
  • Marseille from London (Gatwick, Luton, Heathrow, Stansted), Bristol, Manchester, Glasgow, Edinburgh, Dublin
  • Nimes from London (Luton, Stansted), Liverpool

 

  • Geneva from Birmingham, Southampton
  • Turin from Birmingham, Bristol, London (Luton), Manchester
  • Grenoble from London (Gatwick, Luton)
  • Lyon from Birmingham, Bristol, London (Luton), Manchester

 

 

Car hire

We highly recommend that you hire a car to get the most out of your Ardèche adventure. By having a vehicle at your disposal, you will be free to explore beyond the Ardèche Adventure site. Public transport is very limited, so a car is essential in order for you to experience the surrounding natural monuments, scenery, and picturesque medieval towns.

If you are unable to hire a vehicle, we do offer fully catered packages that include airport / train station pickup and drop-off.

Self Drive

We are located around 40 minutes from the A7 Autoroute de Soleil so can easily be reached by car. If you are travelling from the UK, we recommend that you allow at least 10 hours to drive from the French ports.

We are located around 40 minutes from the A7 Autoroute de Soleil so can easily be reached by car. If you are travelling from the UK, we recommend that you allow at least 10 hours to drive from the French ports.

We are just off junction 11 on the A55 outside the village of Bethesda.